Samurai Cheats SAMURAI CHEATS
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Help · Samurai Cheats

Frequently Asked Questions

Key questions before and right after purchase — short and to the point.

Can't find your answer? Check the troubleshooting guide or contact support — we'll help.

Where do I get my key after payment?

Your key is delivered automatically — no need to wait for a manager.

  • It appears in your account dashboard immediately after successful payment.
  • A copy is also sent to the e-mail address you provided at checkout.
The cheat won't launch — what should I do?

In most cases, preparing your system using our guide fixes the issue.

  • Open the "Cheat not working?" section and install the required Windows components.
  • Update your graphics driver and temporarily disable antivirus and security tools.
  • If that doesn't help — contact support and include your order number.
Is my subscription paused during updates?

Yes — we don't deduct days while the product is unavailable.

  • When status is "Updating" or "Detected", your subscription time is paused.
  • After the product is back online, access is restored and remaining time is preserved.
Can I transfer my key to someone else?

No — the license is personal and non-transferable.

  • It is bound to one device and one account.
  • Resale and shared use are prohibited under Samurai Cheats rules.
How do I request a refund?

Refunds are considered only in specific cases — not simply because you changed your mind.

  • Available if the store made a technical error.
  • Or if a confirmed product defect was not resolved by us.
  • Full conditions are listed in the Terms of Service, refunds section.
How do I contact support?

We are available 24/7 and respond on Telegram.

  • Use the "Contacts" button in the site footer.
  • The "Support" tab on the troubleshooting page.