Frequently Asked Questions

Your key is delivered automatically — no need to wait for a manager.

• It appears in your account dashboard immediately after successful payment.
• A copy is also sent to the e-mail address you provided at checkout.

In most cases, preparing your system using our guide fixes the issue.

• Open the "Cheat not working?" section and install the required Windows components.
• Update your graphics driver and temporarily disable antivirus and security tools.
• If that doesn't help — contact support and include your order number.

Yes — we don't deduct days while the product is unavailable.

• When status is "Updating" or "Detected", your subscription time is paused.
• After the product is back online, access is restored and remaining time is preserved.

No — the license is personal and non-transferable.

• It is bound to one device and one account.
• Resale and shared use are prohibited under Samurai Cheats rules.

Refunds are considered only in specific cases — not simply because you changed your mind.

• Available if the store made a technical error.
• Or if a confirmed product defect was not resolved by us.
• Full conditions are listed in the Terms of Service, refunds section.

We are available 24/7 and respond on Telegram.

• Use the "Contacts" button in the site footer.
• The "Support" tab on the troubleshooting page.